As a global leader in information solutions, Tweddle Group is focused on creating innovative communications that best address the information needs of the automotive industry. Through processes that seamlessly integrate information development, management and delivery, we produce high-quality, value-driven print, mobile and interactive communications for vehicle owners and automotive sales and service personnel. Through the four communications touch points of in-vehicle technology, web-based programming, mobile applications and the glove box, we communicate accurate and timely information with vehicle owners, forging a connection between the owner, vehicle and brand. Our unique breadth of expertise—sustained from more than 50 years collaborating with automotive original equipment manufacturers (OEMs)—supports vehicle research and validation, content design and development, knowledge-base management, localization, composition in both print and electronic output as well as print production, fulfillment and distribution. Our experience working with OEMs has provided us with an understanding of the processes, organization, rules, structure, timetables and, most importantly, expectations of the automotive industry. This depth of knowledge has proven instrumental in diagnosing challenges and anticipating the future needs of our partners. Each year Tweddle provides more than 100 million components and over 10 million kits to support OEMs’ plant/port requirements throughout North America, Europe and Asia. Tweddle Group was the first company to replace and enhance printed owner materials with a customer-friendly user guide, DVD and mobile phone application. Building on this experience Tweddle Group has successfully developed and introduced In Vehicle Help (IVH) programs as a cornerstone of a new relationship between vehicle owners and OEMs. The combination of our content development, information management and delivery teams worked to develop an electronic format. Our ability to develop information once and deliver it in a variety of customer requested outputs, ensures consistency in leading edge technology. To ensure an accurate and customer-friendly product, Tweddle engages the OEMs marketing, engineering, legal, safety and quality groups. Focus groups and pilot tests are also conducted with potential and/or current vehicle owners. The result is a customer-branded, user-friendly and attractive piece that gives customers all the information they need to know about their new vehicle. We pride ourselves on the ability to develop unique solutions for every project, approaching each with an entrepreneurial spirit, customer focus and commitment to quality. Built on a foundation of innovation, Tweddle continually reinvents itself and its capabilities to evolve with the needs of its customers. Tweddle is ISO/TS 16949 / ISO 14001 certified, with operations throughout North America, Europe and Asia.